Wild Above ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at wildabove.ca and engage with our drone photography and videography services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our website or engaging our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
When you contact us through our website, request a quote, or engage our services, we may collect:
When you visit our website, we automatically collect certain technical information including:
This information is collected through Google Analytics and is used in aggregate form to help us understand how visitors use our website and improve our content.
When you hire Wild Above for drone photography or videography services, we may collect additional information necessary to fulfill the contract, including property addresses, project specifications, and billing information.
We use the personal information we collect for the following purposes:
We will only use your personal information for the purposes for which it was collected, or for compatible purposes that you would reasonably expect.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These include:
These providers are contractually obligated to protect your information and may only use it to provide services to us.
We may disclose your personal information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of Wild Above, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of our website.
To opt out of Google Analytics tracking specifically, you can use the Google Analytics Opt-out Browser Add-on.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
When personal information is no longer required, we will securely delete or anonymize it.
Under PIPEDA and applicable Canadian privacy law, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@wildabove.ca. We will respond to your request within 30 days.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We take all privacy complaints seriously and will investigate and respond to all complaints in a timely manner.
These Terms of Service ("Terms") govern your use of the Wild Above website at wildabove.ca and your engagement of Wild Above's drone photography and videography services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or engaging our services. If you do not agree to these Terms, please do not use our website or services.
Wild Above provides professional drone photography and videography services as agreed upon in individual project contracts or quotes. The scope, deliverables, timeline, and pricing of each project will be outlined in a written agreement or confirmed quote prior to commencement of work.
Drone operations are subject to weather conditions and Transport Canada regulations. Wild Above reserves the right to reschedule shoots due to unsafe weather conditions, restricted airspace, or other circumstances beyond our control. No additional charges will apply for rescheduling due to weather.
Clients are responsible for:
Each project includes one round of revisions to delivered content. Additional revision rounds may be arranged at an agreed additional cost. Revision requests must be submitted within 14 days of initial delivery.
Payment terms will be outlined in your project quote or contract. Generally:
Wild Above reserves the right to withhold final deliverables until payment is received in full. Late payments may be subject to interest charges as permitted by applicable law.
Cancellations made with less than 48 hours notice prior to a confirmed shoot date may be subject to a cancellation fee as outlined in your project agreement. Cancellations due to weather or circumstances beyond the client's control will not incur cancellation fees.
Wild Above retains copyright ownership of all aerial footage, photographs, and edited content created during service engagements. Upon receipt of full payment, clients receive a non-exclusive license to use the delivered content for the purposes outlined in their project agreement.
Delivered content may be used for the client's marketing, advertising, social media, website, and print purposes as agreed. Clients may not resell, sublicense, or transfer content to third parties without prior written consent from Wild Above.
Full copyright transfer or exclusive licensing arrangements are available and must be negotiated and agreed upon in writing prior to the shoot. Additional fees apply for full copyright transfer.
Wild Above reserves the right to use delivered content in our portfolio, website, and marketing materials unless the client requests otherwise in writing prior to the shoot.
All content on the Wild Above website including text, design, graphics, and imagery is the property of Wild Above and may not be reproduced without written permission.
Wild Above operates all drone flights in full compliance with Transport Canada regulations and carries commercial liability insurance. However, to the maximum extent permitted by applicable law:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for any liability that cannot be excluded by law.
These Terms of Service and any disputes arising from your use of our website or services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Ontario.
Wild Above reserves the right to update these Terms of Service and Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
For any questions about these Terms of Service, please contact us at info@wildabove.ca or call 365-357-2699.